Is it sufficient to present a copy of my driving licence?

Unfortunately, a copy of your licence will not be accepted at the rental desk. You will need to present the original document at pick-up.

If you have had your licence lost or stolen and have already booked a car rental through us, we recommend that you either request a name change on the reservation to someone traveling with you, or cancel the reservation if this is not an option. If you change the name to a new main driver, remember that they will need to present all the mandatory documents in their own name at the rental desk. 

If you wish to change the name and your pick-up is in the next 72 hours, please contact us through our live chat option so we can assist you straight away.