I think I have been overcharged for fuel by the car rental agent

If you think you have been overcharged by the supplier for the rental, our advice is to first try and sort this out with the supplier directly. They will have a full overview of the charges that were applied at the desk, and it is often faster to get a resolution by referring directly to the supplier.

If you are unable to contact them or don’t receive a satisfactory response, please don’t hesitate to contact us and we will be happy to help! 

Please log in to the Manage Booking section of our website and click Customer Support to set up a case. Depending on the complexity of the issue, it can take up to 20 working days for the case to be resolved as we have to reach out to our suppliers to fully investigate.