How do I cancel my booking?
You can easily cancel your booking on the Manage Booking section of our website.
Once logged in, click the cancel option from the menu and follow the steps. We will give you the chance to review your cancellation policy before proceeding with the cancellation.
Depending on the car hire company you booked with and the circumstances, you can cancel up to 24 or 48 hours before your pick-up time. If you cancel less than 24 or 48 hours before your pick-up time, an administration charge will apply as stated in your cancellation policy. Once the pick-up time has passed on the booking, cancellations are unfortunately not possible. For more information on your cancellation options, please see the booking terms and conditions.
If you had additional insurance on your booking, this will cancel automatically when you cancel your car hire.